IT Service Management Solutions

Status: Current Region: NSW, QLD, VIC, WA, SA, NT, ACT, TAS Posted by: Michael Jadraque

Overview

The Digital Transformation Agency (DTA) is seeking information from industry via this Request for Information (RFI) to understand market capability and capacity to deliver a modern IT Service Management (ITSM) / enterprise ticketing and case management platform to support DTA’s …

Published

27 February 2026

Closing Date

16 March 2026

Last Updated

27 February 2026

Reference

RFI-03755

Categories

Information & Communication TechnologySoftware & Application Development ServicesSoftware Purchasing & Leasing SupplySoftware Support & Maintenance Services

Regions

WANSWQLDVICSANTACTTASGascoyneGoldfields/EsperanceGreat SouthernKimberleyMid WestPeelPerth MetropolitanPilbaraSouth WestWheatbeltCentral WestFar North CoastFar WestHunterIllawarraMid North CoastMurrayNew EnglandOranaRiverinaSouthern HighlandsSydneyCairns & Far North QueenslandGladstoneMackay Whitsunday RegionMount Isa & North West RegionRockhamptonSouth East QueenslandSouth West & Darling DownsThe Central WestTownsvilleWide Bay BurnettBarwon South WestGippslandGrampiansHumeLoddon MalleeMelbourneAdelaideEyre & WesternFar NorthFleurieu & Kangaroo IslandLimestone CoastMurray & MalleeYork & Mid NorthBarklyBig RiversCentral AustraliaEast ArnhemGreater DarwinTop End

Source

https://www.buyict.gov.au/public?id=opportunity_details&table=u_rfi_procurement&sys_id=627d58658317b61056e643647daad354&entry=opp_page

View Original Tender